Year 2020 / Location Ukraine / Field Tobacco / Category Tobacco
Analyze the current application, understand user pain, problems and develop a new version
of the mobile application.
JTI Partner - an application to increase the involvement of the company's trading partners.
We have different types of users, but we focus on those who have a poor understanding of
technology and this user needs help with understanding how any application works.
So that such a user does not have to seek more help on external resources, we have
developed the application in a way that prompts and helps him at the right time.
To make interaction with the application more comfortable for the user, we have added an emojihero,
which will guide the user through all the pages of the application and prompt, and if
necessary, help to understand the work and all the nuances.